I just had to write to say many thanks for such excellent customer service -


it takes a lot to impress me, but I must say, for once my customer


expectations have been highly exceeded.





After an email enquiry yesterday on your website for a block booking for a


last minute Christmas present, I received a call from a lovely lady named Claire acknowledging my enquiry and talking me


through the options.





Once we established what I would like, she then reassured me that, as it was


a Christmas present, she would ensure that I would get the gift card prior


to Christmas, even if she had to hand deliver it.





When I got home last night, it was there waiting for me!





Credit where credit is due, during times where recent experiences make me


think a high standard of customer service is a thing of the past,


1waydrivingschool has proved me wrong.





A big thank you, your efforts to provide such a good service have not gone


unnoticed, especially during this busy period.





May I take this opportunity to wish you a Merry Christmas and a Very Happy


New Year.





I will certainly be recommending you to friends, family based on my


experience of your company so far.